Help needed: License Verification Failure when upgrading from 11.315.1 to 14.360.0

[2good4hisowngood]

Bug description

Hi Felddy, thank you for all you do to support this project.

This might be a user error, but I've been unable to figure out what is wrong. It's been a while since I upgraded my version of Foundry, and I have been running into issues with 'Software license verification failed. Please confirm your Foundry Virtual Tabletop software license' errors.
I have searched the issues on the repo and it keeps coming back to hostname, but I had that set previously and have left it unchanged (I tried some of the other steps in here with container hostname and foundry hostname, but those didn't work). I can revert my config and load just fine. I wonder if I have missed out on some change to the repo in the intervening versions. Don't worry I have my worlds backed up.

Steps to reproduce

Configs (first previous succeeding, then new failing)

version: "3.8"

services:
  foundry:
    image: felddy/foundryvtt:11.315.1
    hostname: <url of webapp>
    init: true
    restart: always
    volumes:
      - myfoundryvtt:/data
    environment:
      - FOUNDRY_PASSWORD=<foundry password>
      - FOUNDRY_USERNAME=<foundry username>
      - FOUNDRY_ADMIN_KEY=<foundry admin password>
      - CONTAINER_CACHE=/data/cache
      - CONTAINER_PRESERVE_OWNER=^.*data.*$
      - CONTAINER_PATCHES=/data/patches
      - CONTAINER_PRESERVE_CONFIG=true
      - CONTAINER_VERBOSE=true
        
---
version: "3.8"

services:
  foundry:
    image: felddy/foundryvtt:14.360.0
    hostname: <url of webapp>
    init: true
    restart: always
    volumes:
      - myfoundryvtt:/data
    environment:
      - FOUNDRY_PASSWORD=<foundry password>
      - FOUNDRY_USERNAME=<foundry username>
      - FOUNDRY_ADMIN_KEY=<foundry admin password>
      - CONTAINER_CACHE=/data/cache
      - CONTAINER_PRESERVE_OWNER=^.*data.*$
      - CONTAINER_PATCHES=/data/patches
      - CONTAINER_PRESERVE_CONFIG=true
      - CONTAINER_VERBOSE=true

Expected behavior

I expect that I can update the version of the container and get the new version downloaded as I have done previously, license will be verified using the same credentials, and I can use the updated version.

Container metadata

I can't do this as I am running from an Azure Web App and don't have the appropriate methodology on hand to perform this command.

Relevant log output

2026-05-01T13:15:56.863642091Z  Entrypoint | 2026-05-01 13:15:56 | [warn] The environment variable "CONTAINER_PRESERVE_OWNER" is deprecated and will be ignored.
2026-05-01T13:15:56.875256096Z  Entrypoint | 2026-05-01 13:15:56 | [info] Starting felddy/foundryvtt container v14.360.0
2026-05-01T13:15:56.891105265Z  Entrypoint | 2026-05-01 13:15:56 | [debug] CONTAINER_VERBOSE set.  Debug logging enabled.
2026-05-01T13:15:56.910243007Z  Entrypoint | 2026-05-01 13:15:56 | [debug] Running as: uid=1000(node) gid=1000(node) groups=1000(node)
2026-05-01T13:15:56.943452933Z  Entrypoint | 2026-05-01 13:15:56 | [debug] Environment:
2026-05-01T13:15:56.943540732Z  APPINSIGHTS_INSTRUMENTATIONKEY=[REDACTED]
2026-05-01T13:15:56.943546932Z  APPINSIGHTS_PROFILERFEATURE_VERSION=1.0.0
2026-05-01T13:15:56.943552432Z  APPINSIGHTS_SNAPSHOTFEATURE_VERSION=1.0.0
2026-05-01T13:15:56.943624031Z  APPLICATIONINSIGHTS_CONNECTION_STRING=InstrumentationKey=9d35442f-04a1-4ecc-b8e1-34bc7e8278cc;IngestionEndpoint=https://eastus-8.in.applicationinsights.azure.com/;LiveEndpoint=https://eastus.livediagnostics.monitor.azure.com/
2026-05-01T13:15:56.943631531Z  APPSETTING_APPINSIGHTS_INSTRUMENTATIONKEY=[REDACTED]
2026-05-01T13:15:56.943634231Z  APPSETTING_APPINSIGHTS_PROFILERFEATURE_VERSION=1.0.0
2026-05-01T13:15:56.943642831Z  APPSETTING_APPINSIGHTS_SNAPSHOTFEATURE_VERSION=1.0.0
2026-05-01T13:15:56.947388200Z  APPSETTING_APPLICATIONINSIGHTS_CONNECTION_STRING=InstrumentationKey=9d35442f-04a1-4ecc-b8e1-34bc7e8278cc;IngestionEndpoint=https://eastus-8.in.applicationinsights.azure.com/;LiveEndpoint=https://eastus.livediagnostics.monitor.azure.com/
2026-05-01T13:15:56.951898563Z  APPSETTING_ApplicationInsightsAgent_EXTENSION_VERSION=~2
2026-05-01T13:15:56.951925263Z  APPSETTING_DiagnosticServices_EXTENSION_VERSION=~3
2026-05-01T13:15:56.951929663Z  APPSETTING_FUNCTIONS_RUNTIME_SCALE_MONITORING_ENABLED=0
2026-05-01T13:15:56.951932663Z  APPSETTING_InstrumentationEngine_EXTENSION_VERSION=disabled
2026-05-01T13:15:56.951935563Z  APPSETTING_REMOTEDEBUGGINGVERSION=16.0.30709.132
2026-05-01T13:15:56.951938362Z  APPSETTING_ScmType=None
2026-05-01T13:15:56.951941262Z  APPSETTING_SnapshotDebugger_EXTENSION_VERSION=disabled
2026-05-01T13:15:56.951944062Z  APPSETTING_WEBSITES_ENABLE_APP_SERVICE_STORAGE=true
2026-05-01T13:15:56.951946862Z  APPSETTING_WEBSITE_AUTH_AUTO_AAD=False
2026-05-01T13:15:56.951949362Z  APPSETTING_WEBSITE_AUTH_ENABLED=False
2026-05-01T13:15:56.951952062Z  APPSETTING_WEBSITE_AUTH_LOGOUT_PATH=/.auth/logout
2026-05-01T13:15:56.951954762Z  APPSETTING_WEBSITE_DEFAULT_HOSTNAME=<url of webapp>
2026-05-01T13:15:56.951957462Z  APPSETTING_WEBSITE_HEALTHCHECK_MAXPINGFAILURES=10
2026-05-01T13:15:56.951960062Z  APPSETTING_WEBSITE_SITE_NAME=myfoundryvtt
2026-05-01T13:15:56.951962662Z  APPSETTING_XDT_MicrosoftApplicationInsights_BaseExtensions=disabled
2026-05-01T13:15:56.951965362Z  APPSETTING_XDT_MicrosoftApplicationInsights_Mode=recommended
2026-05-01T13:15:56.951984162Z  APPSETTING_XDT_MicrosoftApplicationInsights_PreemptSdk=disabled
2026-05-01T13:15:56.951987562Z  APPSVC_RUN_ZIP=FALSE
2026-05-01T13:15:56.951990262Z  ApplicationInsightsAgent_EXTENSION_VERSION=~2
2026-05-01T13:15:56.951993362Z  COMPUTERNAME=lw1mdlwk00019I
2026-05-01T13:15:56.952011862Z  CONTAINER_CACHE=/data/cache
2026-05-01T13:15:56.952014562Z  CONTAINER_PATCHES=/data/patches
2026-05-01T13:15:56.952017062Z  CONTAINER_PRESERVE_CONFIG=true
2026-05-01T13:15:56.952019562Z  CONTAINER_PRESERVE_OWNER=^.*data.*$
2026-05-01T13:15:56.952021962Z  CONTAINER_VERBOSE=true
2026-05-01T13:15:56.952024462Z  DIAGNOSTIC_LOGS_MOUNT_PATH=/var/log/diagnosticLogs
2026-05-01T13:15:56.952027062Z  DOCKER_SERVER_VERSION=25.0.3
2026-05-01T13:15:56.952029562Z  DiagnosticServices_EXTENSION_VERSION=~3
2026-05-01T13:15:56.952032062Z  FOUNDRY_ADMIN_KEY=[REDACTED]
2026-05-01T13:15:56.952034462Z  FOUNDRY_PASSWORD=[REDACTED]
2026-05-01T13:15:56.952036962Z  FOUNDRY_USERNAME=[REDACTED_USERNAME]
2026-05-01T13:15:56.952039762Z  FOUNDRY_VERSION=14.360
2026-05-01T13:15:56.952042462Z  FUNCTIONS_RUNTIME_SCALE_MONITORING_ENABLED=0
2026-05-01T13:15:56.952062561Z  HOME=/home/node
2026-05-01T13:15:56.952076161Z  HOSTNAME=3d2715fc4df0
2026-05-01T13:15:56.952078861Z  InstrumentationEngine_EXTENSION_VERSION=disabled
2026-05-01T13:15:56.952081461Z  LOGICAPPS_ACCESS_CONTROL_CONFIGURATION=null
2026-05-01T13:15:56.952083961Z  NODE_VERSION=24.14.1
2026-05-01T13:15:56.952086561Z  NUM_CORES=2
2026-05-01T13:15:56.952089361Z  PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin
2026-05-01T13:15:56.952092061Z  PLATFORM_VERSION=108.0.7.36
2026-05-01T13:15:56.952094561Z  PWD=/home/node
2026-05-01T13:15:56.952097061Z  REGION_NAME=eastus
2026-05-01T13:15:56.952099661Z  REMOTEDEBUGGINGVERSION=16.0.30709.132
2026-05-01T13:15:56.952102261Z  SHLVL=1
2026-05-01T13:15:56.952104761Z  ScmType=None
2026-05-01T13:15:56.952107361Z  SnapshotDebugger_EXTENSION_VERSION=disabled
2026-05-01T13:15:56.952109961Z  WEBJOB_ENV=true
2026-05-01T13:15:56.953160452Z  WEBJOB_HOME=/home
2026-05-01T13:15:56.953189052Z  WEBSITES_ENABLE_APP_SERVICE_STORAGE=true
2026-05-01T13:15:56.953192552Z  WEBSITE_AUTH_AUTO_AAD=False
2026-05-01T13:15:56.953195052Z  WEBSITE_AUTH_ENABLED=False
2026-05-01T13:15:56.953197552Z  WEBSITE_AUTH_ENCRYPTION_KEY=[REDACTED]
2026-05-01T13:15:56.953200052Z  WEBSITE_AUTH_INTERNAL_PATHS=/api/status
2026-05-01T13:15:56.953202852Z  WEBSITE_AUTH_LOGOUT_PATH=/.auth/logout
2026-05-01T13:15:56.953205352Z  WEBSITE_AUTH_SIGNING_KEY=[REDACTED]
2026-05-01T13:15:56.953221052Z  WEBSITE_DEFAULT_HOSTNAME=<url of webapp>
2026-05-01T13:15:56.953224152Z  WEBSITE_DEPLOYMENT_ID=myfoundryvtt
2026-05-01T13:15:56.953226852Z  WEBSITE_HEALTHCHECK_MAXPINGFAILURES=10
2026-05-01T13:15:56.953229352Z  WEBSITE_HOME_STAMPNAME=waws-prod-blu-353
2026-05-01T13:15:56.953231852Z  WEBSITE_HOSTNAME=<url of webapp>
2026-05-01T13:15:56.953234452Z  WEBSITE_INSTANCE_ID=1f62e8848207a15594502c38e26436ec1b063906cde9829572325468bb8cfeaf
2026-05-01T13:15:56.953237152Z  WEBSITE_ISOLATION=lxc
2026-05-01T13:15:56.953239652Z  WEBSITE_MOUNT_PATH_myfoundryvtt=/data
2026-05-01T13:15:56.953242252Z  WEBSITE_OS=linux
2026-05-01T13:15:56.953400450Z  WEBSITE_OWNER_NAME=fe47f131-cb44-477f-82a5-7c19ca0fd15a+foundryvtt-EastUSwebspace-Linux
2026-05-01T13:15:56.953405850Z  WEBSITE_RESOURCE_GROUP=foundryvtt
2026-05-01T13:15:56.953408450Z  WEBSITE_ROLE_INSTANCE_ID=0
2026-05-01T13:15:56.953410950Z  WEBSITE_SITE_NAME=myfoundryvtt
2026-05-01T13:15:56.953413450Z  WEBSITE_SKU=Basic
2026-05-01T13:15:56.953415850Z  WEBSITE_SSH_ENABLED=1
2026-05-01T13:15:56.953418350Z  XDT_MicrosoftApplicationInsights_BaseExtensions=disabled
2026-05-01T13:15:56.953420950Z  XDT_MicrosoftApplicationInsights_Mode=recommended
2026-05-01T13:15:56.953423550Z  XDT_MicrosoftApplicationInsights_PreemptSdk=disabled
2026-05-01T13:15:56.953426150Z  YARN_VERSION=1.22.22
2026-05-01T13:15:56.953428550Z  _=/usr/bin/env
2026-05-01T13:15:56.963720965Z  Entrypoint | 2026-05-01 13:15:56 | [debug] Data directory: /data
2026-05-01T13:15:56.989728351Z  Entrypoint | 2026-05-01 13:15:56 | [debug] Mount info for /data: //[REDACTED_STORAGE].file.core.windows.net/[REDACTED_SHARE] cifs...username=[REDACTED]...addr=[REDACTED_IP]...
2026-05-01T13:15:57.001554253Z  Entrypoint | 2026-05-01 13:15:56 | [debug] Testing permissions on /data/.container-permissions-test.txt
2026-05-01T13:15:57.045274992Z  Entrypoint | 2026-05-01 13:15:57 | [debug] Volume write test succeeded.
2026-05-01T13:15:57.064209036Z  Entrypoint | 2026-05-01 13:15:57 | [debug] Volume read test succeeded.
2026-05-01T13:15:57.095641676Z  Entrypoint | 2026-05-01 13:15:57 | [debug] Volume delete test succeeded.
2026-05-01T13:15:57.103608210Z  Entrypoint | 2026-05-01 13:15:57 | [debug] All permissions tests succeeded.
2026-05-01T13:15:57.184456643Z  Entrypoint | 2026-05-01 13:15:57 | [info] No Foundry Virtual Tabletop installation detected.
2026-05-01T13:15:57.187255620Z  Entrypoint | 2026-05-01 13:15:57 | [info] Using FOUNDRY_USERNAME and FOUNDRY_PASSWORD to authenticate.
2026-05-01T13:15:58.448688307Z  Authenticate | 2026-05-01 13:15:58 | [debug] Saving cookies to: /tmp/cookiejar.json
2026-05-01T13:15:58.456086746Z  Authenticate | 2026-05-01 13:15:58 | [info] Requesting CSRF tokens from https://foundryvtt.com
2026-05-01T13:15:58.456710940Z  Authenticate | 2026-05-01 13:15:58 | [debug] Fetching: https://foundryvtt.com
2026-05-01T13:15:59.124653627Z  Authenticate | 2026-05-01 13:15:59 | [info] Logging in as: [REDACTED_USERNAME]
2026-05-01T13:15:59.125469420Z  Authenticate | 2026-05-01 13:15:59 | [debug] Fetching: https://foundryvtt.com/auth/login/
2026-05-01T13:16:00.436384498Z  Authenticate | 2026-05-01 13:16:00 | [debug] Community URL: /community/[REDACTED_USERNAME]
2026-05-01T13:16:00.436445598Z  Authenticate | 2026-05-01 13:16:00 | [info] Successfully logged in as: [REDACTED_USERNAME]
2026-05-01T13:16:00.471049912Z  Entrypoint | 2026-05-01 13:16:00 | [info] Using authenticated credentials to fetch release URL.
2026-05-01T13:16:01.093338475Z  ReleaseURL | 2026-05-01 13:16:01 | [debug] Loading cookies from: /tmp/cookiejar.json
2026-05-01T13:16:01.102488399Z  ReleaseURL | 2026-05-01 13:16:01 | [info] Fetching presigned release URL for build 360...
2026-05-01T13:16:01.102517399Z  ReleaseURL | 2026-05-01 13:16:01 | [debug] Attempt 1 of 1
2026-05-01T13:16:01.102521499Z  ReleaseURL | 2026-05-01 13:16:01 | [debug] Fetching: https://foundryvtt.com/releases/download?build=360&platform=node&response_type=json
2026-05-01T13:16:01.586336905Z  ReleaseURL | 2026-05-01 13:16:01 | [debug] Presigned URL: [REDACTED_PRESIGNED_URL]
2026-05-01T13:16:01.624777988Z  Entrypoint | 2026-05-01 13:16:01 | [info] Using CONTAINER_CACHE: /data/cache
2026-05-01T13:16:01.716148934Z  Entrypoint | 2026-05-01 13:16:01 | [info] Downloading Foundry Virtual Tabletop release.
2026-05-01T13:16:02.194154288Z    % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
2026-05-01T13:16:02.194189287Z                                   Dload  Upload   Total   Spent    Left  Speed
2026-05-01T13:16:02.194193787Z
2026-05-01T13:16:02.194196587Z    0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0* Host r2.foundryvtt.com:443 was resolved.
2026-05-01T13:16:02.194199487Z  * IPv6: 2606:4700:10::6814:249d, 2606:4700:10::ac42:a3fe
2026-05-01T13:16:02.194202387Z  * IPv4: 104.20.36.157, 172.66.163.254
2026-05-01T13:16:02.194213087Z  *   Trying [2606:4700:10::6814:249d]:443...
2026-05-01T13:16:02.195244279Z  * Immediate connect fail for 2606:4700:10::6814:249d: Cannot assign requested address
2026-05-01T13:16:02.195455277Z  *   Trying [2606:4700:10::ac42:a3fe]:443...
2026-05-01T13:16:02.195687875Z  * Immediate connect fail for 2606:4700:10::ac42:a3fe: Cannot assign requested address
2026-05-01T13:16:02.195823974Z  *   Trying 104.20.36.157:443...
2026-05-01T13:16:02.195940973Z  * ALPN: curl offers h2,http/1.1
2026-05-01T13:16:02.196135771Z  } [5 bytes data]
2026-05-01T13:16:02.196280270Z  * TLSv1.3 (OUT), TLS handshake, Client hello (1):
2026-05-01T13:16:02.196374269Z  } [1572 bytes data]
2026-05-01T13:16:02.196492268Z  *  CAfile: /etc/ssl/certs/ca-certificates.crt
2026-05-01T13:16:02.196705467Z  *  CApath: /etc/ssl/certs
2026-05-01T13:16:02.196712866Z  { [5 bytes data]
2026-05-01T13:16:02.196715566Z  * TLSv1.3 (IN), TLS handshake, Server hello (2):
2026-05-01T13:16:02.204080206Z  { [1210 bytes data]
2026-05-01T13:16:02.204102105Z  * TLSv1.3 (IN), TLS change cipher, Change cipher spec (1):
2026-05-01T13:16:02.204105905Z  { [1 bytes data]
2026-05-01T13:16:02.204108805Z  * TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
2026-05-01T13:16:02.204111705Z  { [19 bytes data]
2026-05-01T13:16:02.204114405Z  * TLSv1.3 (IN), TLS handshake, Certificate (11):
2026-05-01T13:16:02.204117405Z  { [2527 bytes data]
2026-05-01T13:16:02.204120105Z  * TLSv1.3 (IN), TLS handshake, CERT verify (15):
2026-05-01T13:16:02.204122705Z  { [79 bytes data]
2026-05-01T13:16:02.204125405Z  * TLSv1.3 (IN), TLS handshake, Finished (20):
2026-05-01T13:16:02.204128105Z  { [52 bytes data]
2026-05-01T13:16:02.204888199Z  * TLSv1.3 (OUT), TLS change cipher, Change cipher spec (1):
2026-05-01T13:16:02.204896899Z  } [1 bytes data]
2026-05-01T13:16:02.204899699Z  * TLSv1.3 (OUT), TLS handshake, Finished (20):
2026-05-01T13:16:02.204902399Z  } [52 bytes data]
2026-05-01T13:16:02.204904899Z  * SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384 / X25519MLKEM768 / id-ecPublicKey
2026-05-01T13:16:02.204907799Z  * ALPN: server accepted h2
2026-05-01T13:16:02.215706210Z  * Server certificate:
2026-05-01T13:16:02.215736209Z  *  subject: CN=r2.foundryvtt.com
2026-05-01T13:16:02.215740109Z  *  start date: Apr 13 12:16:41 2026 GMT
2026-05-01T13:16:02.215743109Z  *  expire date: Jul 12 13:16:40 2026 GMT
2026-05-01T13:16:02.215745909Z  *  subjectAltName: host "r2.foundryvtt.com" matched cert's "r2.foundryvtt.com"
2026-05-01T13:16:02.215749309Z  *  issuer: C=US; O=Google Trust Services; CN=WE1
2026-05-01T13:16:02.215752109Z  *  SSL certificate verify ok.
2026-05-01T13:16:02.215755009Z  *   Certificate level 0: Public key type EC/prime256v1 (256/128 Bits/secBits), signed using ecdsa-with-SHA256
2026-05-01T13:16:02.215757809Z  *   Certificate level 1: Public key type EC/prime256v1 (256/128 Bits/secBits), signed using ecdsa-with-SHA384
2026-05-01T13:16:02.215760609Z  *   Certificate level 2: Public key type EC/secp384r1 (384/192 Bits/secBits), signed using ecdsa-with-SHA384
2026-05-01T13:16:02.215780409Z  * Connected to r2.foundryvtt.com (104.20.36.157) port 443
2026-05-01T13:16:02.215783609Z  * using HTTP/2
2026-05-01T13:16:02.215786209Z  * [HTTP/2] [1] OPENED stream for https://r2.foundryvtt.com/releases/14.360/FoundryVTT-Node-14.360.zip?verify=1777641361-aqzGWT5DG4NhZykAi4tASMUfS%2BcJrp1l9o8fvFK3c7o%3D
2026-05-01T13:16:02.215789309Z  * [HTTP/2] [1] [:method: GET]
2026-05-01T13:16:02.215791809Z  * [HTTP/2] [1] [:scheme: https]
2026-05-01T13:16:02.215794509Z  * [HTTP/2] [1] [:authority: r2.foundryvtt.com]
2026-05-01T13:16:02.215797109Z  * [HTTP/2] [1] [:path: /releases/14.360/FoundryVTT-Node-14.360.zip?verify=1777641361-aqzGWT5DG4NhZykAi4tASMUfS%2BcJrp1l9o8fvFK3c7o%3D]
2026-05-01T13:16:02.215800009Z  * [HTTP/2] [1] [user-agent: curl/8.14.1 (felddy/foundryvtt:14.360.0)]
2026-05-01T13:16:02.215802709Z  * [HTTP/2] [1] [accept: */*]
2026-05-01T13:16:02.215805309Z  * [HTTP/2] [1] [if-modified-since: Fri, 01 May 2026 11:53:58 GMT]
2026-05-01T13:16:02.215808009Z  } [5 bytes data]
2026-05-01T13:16:02.215810609Z  > GET /releases/14.360/FoundryVTT-Node-14.360.zip?verify=1777641361-aqzGWT5DG4NhZykAi4tASMUfS%2BcJrp1l9o8fvFK3c7o%3D HTTP/2
2026-05-01T13:16:02.215813809Z
2026-05-01T13:16:02.215816409Z  > Host: r2.foundryvtt.com
2026-05-01T13:16:02.215819009Z
2026-05-01T13:16:02.215821609Z  > User-Agent: curl/8.14.1 (felddy/foundryvtt:14.360.0)
2026-05-01T13:16:02.215824309Z
2026-05-01T13:16:02.215826809Z  > Accept: */*
2026-05-01T13:16:02.215829309Z
2026-05-01T13:16:02.215831909Z  > If-Modified-Since: Fri, 01 May 2026 11:53:58 GMT
2026-05-01T13:16:02.215834509Z
2026-05-01T13:16:02.215837109Z  >
2026-05-01T13:16:02.215839609Z
2026-05-01T13:16:02.215842209Z  { [5 bytes data]
2026-05-01T13:16:02.215844709Z  * TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
2026-05-01T13:16:02.215847309Z  { [230 bytes data]
2026-05-01T13:16:02.215849909Z  * TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
2026-05-01T13:16:02.215852508Z  { [230 bytes data]
2026-05-01T13:16:02.215855008Z  * Request completely sent off
2026-05-01T13:16:02.215857508Z  { [5 bytes data]
2026-05-01T13:16:02.215860108Z  < HTTP/2 304
2026-05-01T13:16:02.215862608Z
2026-05-01T13:16:02.215865108Z  < date: Fri, 01 May 2026 13:16:02 GMT
2026-05-01T13:16:02.215867708Z
2026-05-01T13:16:02.215870608Z  < server: cloudflare
2026-05-01T13:16:02.215873208Z
2026-05-01T13:16:02.215875608Z  < etag: "3462c63e5ccb17b0c40ab54fbb0c5e9c-18"
2026-05-01T13:16:02.215878308Z
2026-05-01T13:16:02.215880808Z  < last-modified: Fri, 10 Apr 2026 12:25:43 GMT
2026-05-01T13:16:02.215887108Z
2026-05-01T13:16:02.215889808Z  < cache-control: max-age=14400
2026-05-01T13:16:02.215892408Z
2026-05-01T13:16:02.215894808Z  < cf-cache-status: MISS
2026-05-01T13:16:02.215897308Z
2026-05-01T13:16:02.215899708Z  < cf-ray: 9f4f0ef0ecab24ad-IAD
2026-05-01T13:16:02.215902308Z
2026-05-01T13:16:02.215904708Z  <
2026-05-01T13:16:02.215907208Z
2026-05-01T13:16:02.215910608Z  { [0 bytes data]
2026-05-01T13:16:02.215913308Z
2026-05-01T13:16:02.215915808Z    0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
2026-05-01T13:16:02.215918508Z    0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
2026-05-01T13:16:02.215921208Z  * Connection #0 to host r2.foundryvtt.com left intact
2026-05-01T13:16:02.246159058Z  Entrypoint | 2026-05-01 13:16:02 | [info] Installing Foundry Virtual Tabletop 14.360
2026-05-01T13:16:02.254348391Z  Entrypoint | 2026-05-01 13:16:02 | [debug] Checking mime-type of release file: /data/cache/foundryvtt-14.360.zip
2026-05-01T13:16:02.652418605Z  Entrypoint | 2026-05-01 13:16:02 | [debug] Found mime-type: application/zip
2026-05-01T13:16:02.977957317Z  Entrypoint | 2026-05-01 13:16:02 | [debug] Extracting Node.js release file.
2026-05-01T13:16:14.936802708Z  Entrypoint | 2026-05-01 13:16:14 | [debug] Installation completed.
2026-05-01T13:16:14.954942361Z  Entrypoint | 2026-05-01 13:16:14 | [info] Preserving release archive file in cache.
2026-05-01T13:16:14.963763490Z  Entrypoint | 2026-05-01 13:16:14 | [debug] CONTAINER_CACHE_SIZE is not set. Skipping cache cleanup.
2026-05-01T13:16:14.968769849Z  Entrypoint | 2026-05-01 13:16:14 | [info] Using CONTAINER_PATCHES: /data/patches
2026-05-01T13:16:14.986705404Z  Entrypoint | 2026-05-01 13:16:14 | [warn] Container patches directory not found.
2026-05-01T13:16:14.989182084Z  Entrypoint | 2026-05-01 13:16:14 | [debug] Patching GUI update and configuration messages.
2026-05-01T13:16:15.266770237Z  Entrypoint | 2026-05-01 13:16:15 | [info] Not modifying existing installation license key.
2026-05-01T13:16:15.291369238Z  Entrypoint | 2026-05-01 13:16:15 | [info] Starting launcher.
2026-05-01T13:16:15.318842715Z  Entrypoint | 2026-05-01 13:16:15 | [debug] Waiting for child pid: 96 to exit.
2026-05-01T13:16:15.318870915Z  Launcher | 2026-05-01 13:16:15 | [debug] Ensuring /data/Config directory exists.
2026-05-01T13:16:15.340273442Z  Launcher | 2026-05-01 13:16:15 | [warn] CONTAINER_PRESERVE_CONFIG is set: Not updating options.json
2026-05-01T13:16:15.348394776Z  Launcher | 2026-05-01 13:16:15 | [warn] CONTAINER_PRESERVE_CONFIG is set: Not updating admin.txt
2026-05-01T13:16:15.396175289Z  Launcher | 2026-05-01 13:16:15 | [info] Starting Foundry Virtual Tabletop.
2026-05-01T13:16:19.877623618Z  FoundryVTT | 2026-05-01 13:16:19 | [info] Running on Node.js - Version 24.14.1
2026-05-01T13:16:19.879877700Z  FoundryVTT | 2026-05-01 13:16:19 | [info] Foundry Virtual Tabletop - Version 14 Build 360
2026-05-01T13:16:19.880277396Z  FoundryVTT | 2026-05-01 13:16:19 | [info] User Data Directory - "/data"
2026-05-01T13:16:20.360047575Z  FoundryVTT | 2026-05-01 13:16:20 | [info] Application Options:
2026-05-01T13:16:20.360086475Z  {
2026-05-01T13:16:20.360091375Z    "port": 30000,
2026-05-01T13:16:20.360094975Z    "upnp": false,
2026-05-01T13:16:20.360098475Z    "fullscreen": false,
2026-05-01T13:16:20.360102075Z    "hostname": null,
2026-05-01T13:16:20.360105775Z    "localHostname": null,
2026-05-01T13:16:20.360109375Z    "routePrefix": null,
2026-05-01T13:16:20.360112875Z    "sslCert": null,
2026-05-01T13:16:20.360116475Z    "sslKey": null,
2026-05-01T13:16:20.360119975Z    "awsConfig": null,
2026-05-01T13:16:20.360123375Z    "passwordSalt": null,
2026-05-01T13:16:20.360126874Z    "proxySSL": false,
2026-05-01T13:16:20.360130274Z    "proxyPort": null,
2026-05-01T13:16:20.360133674Z    "serviceConfig": null,
2026-05-01T13:16:20.360137074Z    "updateChannel": "stable",
2026-05-01T13:16:20.360140674Z    "language": "en.core",
2026-05-01T13:16:20.360144174Z    "upnpLeaseDuration": null,
2026-05-01T13:16:20.360147774Z    "compressStatic": true,
2026-05-01T13:16:20.360151174Z    "world": "ares",
2026-05-01T13:16:20.360154674Z    "protocol": null,
2026-05-01T13:16:20.360158074Z    "compressSocket": true,
2026-05-01T13:16:20.360161574Z    "cssTheme": "dark",
2026-05-01T13:16:20.360165074Z    "deleteNEDB": false,
2026-05-01T13:16:20.360168574Z    "hotReload": false,
2026-05-01T13:16:20.360171974Z    "telemetry": false,
2026-05-01T13:16:20.360175474Z    "adminPassword": "••••••••••••••••",
2026-05-01T13:16:20.360180174Z    "tempDir": null,
2026-05-01T13:16:20.360183574Z    "unixSocket": null,
2026-05-01T13:16:20.360187074Z    "noBackups": false
2026-05-01T13:16:20.360190474Z  }
2026-05-01T13:16:20.392866314Z  FoundryVTT | 2026-05-01 13:16:20 | [error] Software license verification failed. Please confirm your Foundry Virtual Tabletop software license
2026-05-01T13:16:20.453512131Z  FoundryVTT | 2026-05-01 13:16:20 | [info] Server started and listening on port 30000

Code of Conduct

• I agree to follow this project's Code of Conduct

[meesvw]

Hey have your tried to incrementally increase your Foudnry version? So instead of going from version 11 to 14 first go from 11 to 12, than 12 to 13... etc

[dantaeusb]

I have a similar issue on two instances with different accounts; both cannot verify the license after pulling the new container version. And, as a matter of fact, falling back to 11 does not help.

So far I checked the login and authentication scripts: everything looks alright; the DOM tree haven't changed, probably the problem is the license validation itself.

UPD: I dropped the license key from the /Config/license.json, and it seems to have helped – no longer unable to verify message