HTML dashboard produced using Rmarkdown displaying data from the Office for National Statistics’ Health Insight Survey, commissioned by NHS England.
Authors: Jessamy Headicar (jessamyheadicar) & Robert Phillips (phillr2)
Copyrights: Crown Copyright
This dashboard has been produced as a visual tool for viewing the published analytical outputs produced from the Health Insight Survey (HIS) by the Office for National Statistics, in collaboration with NHS England.
Commissioned by NHS England, the HIS is designed to give patients the opportunity to offer regular feedback about their experiences of NHS services, including GP practices, hospital waiting lists, dental care, pharmacies and community health services. Understanding patient experience is important to making sure the NHS can offer the best possible service. The survey asks about experiences of accessing care at a local GP practice and experience of other NHS services in England. It includes questions on a range of topics, such as how easy or difficult it is to contact practices, understanding of how requests are handled, and overall experience of care across NHS services.
The statistics produced by the HIS are official statistics in development, which means they are new official statistics that are undergoing development and will be tested with users, in line with the standards of trustworthiness, quality and value in the Code of Practice for Statistics.
The Health Insight Survey (HIS) is commissioned by NHS England and seeks to give adults the opportunity to offer regular feedback about their experiences of the NHS. The study is a longitudinal survey, which started on 23 July 2024. Each participant is invited to complete the survey once every “wave”, with each “wave” lasting four weeks.
More information can be found at:
Experiences of NHS healthcare services in England - Office for National Statistics
Methods used to produce the outputs used in this dashboard are described in: Experiences of NHS healthcare services in England QMI - Office for National Statistics
This html dashboard was produced using Quarto in RStudio.