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Command & Conquer: Tiberian Sun Firestorm
Readme.txt
Copyright 1999 & 2000, Electronic Arts. All rights reserved.
January 19, 2000
For the latest info and updates on Westwood products, visit www.westwood.com.
_____________________________________________________________________________
Contents
1. Installation/Uninstallation
1.1 DirectX Information
1.2 Windows NT Users
1.3 Uninstallation
2. Troubleshooting
2.1 Video & Sound Card Issues
2.1.1 Windows 2000 Sound Issues
2.2 Error Messages
2.3 Modem & Serial Games
2.4 Network Games
2.5 Virtual Memory/RAM Issues
2.6 Other Issues
2.6.1 System Lockups and Reboots
2.6.2 Autoplay
2.6.3 16 bit CD-ROM Drivers
2.6.4 Choppy Movie Performance
2.6.5 Power Saving Modes
2.6.6 Periodic Slowdowns
3. Information
3.1 Battle Clans, Tournaments, and the World Domination Tour
3.1.1 Battle Clans
3.1.2 Tournaments
3.1.3 The World Domination Tour
3.2 Westwood Online
3.2.1 Game Update Information
4. Gameplay Issues
5. Revision History
_____________________________________________________________________________
1. Installation/Uninstallation
To Install:
Insert the Firestorm CD
Select Install
If the AutoPlay screen does not pop up:
Double-click on the "My Computer" icon
Double-click on the CD icon
Double-click on the Setup icon
Follow the on-screen instructions during the installation program
Unlike Tiberian Sun, Firestorm does not require a serial number to install.
1.1 DirectX Information
Command & Conquer Tiberian Sun is a Microsoft DirectX application.
Version 6.0 of Microsoft DirectX is included on the CD and you have
the option to install it when Command & Conquer Tiberian Sun is
installed.
Under some early versions of Windows 95, DirectX 6.0 cannot be
installed directly from the Command & Conquer Tiberian Sun installer.
If this occurs, please run DXSetup.exe located on the CD in the
DXSetup folder.
All Microsoft DirectX drivers are located in the DXSetup folder off of the
root of the CD. To reinstall the Microsoft DirectX drivers go into the
DXSetup folder and run DXSetup.exe. You can explore the CD by
choosing the "Explore the CD" option in the AutoPlay title screen. If you
have difficulty running Windows 95/98 after these new Microsoft
DirectX drivers have been installed, please contact your local Microsoft
subsidiary, or write:
Microsoft Customer Sales and Service,
One Microsoft Way,
Redmond, WA 98052-6399, USA
USA telephone: 1-800-426-9400
International telephone: +1-206-882-8080
1.2 Windows NT Users
Command & Conquer Tiberian Sun requires Service Pack 3 or later
versions to be installed in order to work with Windows NT 4.0.
Please contact your computer manufacturer or www.microsoft.com
if you need to get Service Pack 3.
1.3 Uninstallation
You can uninstall the game from the Control Panel:
Click on "Start"
Highlight "Settings"
Click on "Control Panel"
Double-Click on "Add/Remove Programs"
Select "Tiberian Sun: Firestorm" and click OK
Or through the AutoRun feature:
Insert the Firestorm CD in the CD-ROM drive
When the AutoPlay window pops up, click Uninstall
Follow the on-screen instructions
2. Troubleshooting
2.1 Video & Sound Card Issues
Firestorm uses Microsoft's DirectX technology for sound and graphics.
This means that your video and sound card drivers must be 100%
DirectX compatible. Most new computers come out of the box with
DirectX support installed. Try starting Firestorm before installing
DirectX to see if your computer is already setup with DirectX compatible
drivers. If not, you can install DirectX 7.0 from the Firestorm CD, or
download the latest DirectX version at www.microsoft.com. It is
important that you reinstall DirectX after updating your video and sound
card drivers. DirectX 6.0 is also available on the Tiberian Sun CD.
Most sound and video cards will work fine with the drivers included with
DirectX, however, if you experience problems you will want to contact
your sound or video card manufacturer and obtain the latest DirectX
drivers for your hardware.
Signs indicating you need an updated driver:
You receive any Direct Draw or Direct Sound errors
Game crashes or hangs
Sound cuts out during the game
Windows desktop is distorted or corrupted.
If you don't have internet access, contact your sound or video card
manufacturer to obtain the latest DirectX compatible drivers for your
hardware, then follow the manufacturer's instructions for installing
their drivers.
Sound Problems (after updating the drivers):
Make sure you have the latest updates for Windows, including the
latest Service Pack from Microsoft.
Check your CD-ROM drive. Sound is streamed from the CD, if the
CD-ROM drive is not working right this can cause problems like
skipping sound.
Video monitor settings may need to be adjusted after installing the
Microsoft DirectX video drivers. If you screen distorts, or is shifted
horizontally or vertically, you can return it to normal by adjusting the
controls on your monitor.
If you cannot use the "Stretch to fit option" this most likely means that
your video card does not support this feature.
If you are using the Microsoft Theme Pack and have selected a custom
cursor, video corruption can occur. For best results, please use default
cursors while playing Command & Conquer Tiberian Sun.
Old SoundBlaster AWE 64 and AWE 32 sound card drivers can cause
skipping and repeating sound that may cause your computer to run
Command & Conquer Tiberian Sun much slower than normal. If you
have one of these sound cards and are experiencing these symptoms,
please contact your card manufacturer for latest drivers.
Audio may stutter on certain systems running Windows NT. To correct
this problem you must install the latest audio driver for your sound card.
Most sound card problems can be corrected by installing the latest
drivers for your particular card. Please consult your sound card
documentation for details on how to get the latest drivers.
If you are using USB speakers, do not turn off the speakers during
gameplay. Doing so may cause the game to crash.
If another application is using the sound card while trying to install or
run the game, a "DXSound Error" will appear. If this error occurs,
please close all applications and run the install or game again.
2.1.1 Windows 2000 Sound Issues
Users of Windows 2000 may experience difficulty in getting the
sound to work correctly in Firestorm. Initially, you may want
to try adjusting some of the performance parameters under the
Multimedia control panel. From the Start menu, choose Settings
and then Control Panel. Double click the Multimedia icon. Under
the audio tab, click the Advanced Properties button under Playback.
Under the performance tab, you may want to try modifying the
acceleration settings based on Windows' recommendation.
As of January 18, 2000, Windows 2000 does not include proper
support for most Creative Labs sound cards (this includes the
Sound Blaster line). Creative Labs should be releasing updated
drivers for their products that should fix most or all
incompatibility issues, but until these drivers are available
users may not be able to use their Sound Blaster cards
successfully under Windows 2000.
2.2 Error Messages
Direct Draw Errors: Download and Install the latest video card driver
Direct Sound Errors: Download and Install the latest sound card driver
A fatal exception has occurred: Download and Install the latest
Video & Sound card drivers
Page faults:
Update your Sound and Video drivers.
Reinstall Microsoft DirectX
Make sure you have the latest updates for Windows, including
the most recent Service Pack
Internal Errors:
Firestorm will generate an error log that should be sent to
Westwood for examination. If you send these files to us, we
can more easily and quickly determine the cause of the error.
Reconnection Error:
Files named syncx.txt will be created in the Tiberian Sun
directory, where x is the number of the player with which a
problem occurred. In this case, send e-mail to Westwood and
include all syncx.txt files from all machines involved in the game.
Crashes/Black Screen on Startup: Ensure that there is no reference to
EMM386.EXE in your config.sys file
Users of Earthlink, Mindspring, and some other ISPs:
Open Task Manager by pressing Ctrl-Alt-Del
Search the task list for a process called "armon32"
Highlight armon32 and click End Task
This will prevent Firestorm from crashing on startup
2.3 Modem & Serial Games
To check your modem settings:
Click on the "Start Button"
Click on "Settings"
Click on "Control Panel"
Double-click on the "Modem" icon
If you don't see your specific modem listed, try installing the
manufacturer's drivers. Always make sure you have the most
recent driver available from your modem/computer manufacturer.
Click on the "Properties" button
Click on the "Connection" tab
Click on the "Advanced" button
Make sure that "Use flow control" is set to "Hardware"
Also ensure that XON/XOFF is not enabled, as it will cause problems
with our games
For best results, disable Data Compression and Error Correction
If you are still having problems, your modem may not support
hardware flow control
2.4 Network Games
If your network uses Ethernet, you should verify that all computers are
using the same settings.
To change the settings:
Click on the "Start Button"
Select "Settings"
Select "Control Panel"
Double-click on the "Network" icon
Find and select the section of your networking list that mentions IPX
Click "Properties"
Click "Advanced"
Set "Frame Type" to 802.3
(Note: If you have a network administrator, check with him/her for
the correct frame type settings on your network)
Set "Max Connections" to 16
Set "Max Sockets" to 32
2.5 Virtual Memory/RAM Issues
Command & Conquer Tiberian Sun may need to use more RAM than is
present on your system. Windows 95/98 automatically takes care of this
by using what is known as "Virtual Memory" - which uses space on your
hard disk to simulate the memory it needs and swaps data back and forth
from your hard disk as required. Windows 95/98 allows you to manually
set the amount of hard drive space it uses for Virtual Memory: WE HIGHLY
RECOMMEND THAT YOU DO NOT DO THIS! To let Windows 95/98 manage
the Virtual Memory, go to the Windows 95/98 start menu, select
'settings\control panel', then double-click 'system', click
'performance\file system\virtual memory' and then select 'Let Windows
manage my virtual memory settings (recommended).'
Certain systems contain video cards that use system memory as video
memory. With these systems, it is possible that Command & Conquer
Tiberian Sun will not run properly if you have only 32MB of memory.
Since the video card uses system memory, usually 4MB or 8MB, on
32MB machines there is not enough memory left to run the game. In
order for Command & Conquer Tiberian Sun to run properly you will need
to increase your system memory or use a video card with dedicated
video RAM.
2.6 Other Issues
2.6.1 System Lockups and Reboots
Make sure you have the latest Windows updates
Check your CD-ROM Settings
Make sure you have the updated video & sound card drivers
2.6.2 Autoplay
If your CD does not AutoPlay when inserted in the drive, you may
have this feature disabled. To Enable AutoPlay, right click on
'My Computer' and select 'Properties' then 'Device Manager'.
Select your CD-ROM drive and click 'Properties'. Select 'Settings'
and check the 'Auto insert notification' box.
2.6.3 16 Bit CD-ROM Drivers
Command & Conquer Tiberian Sun may fail to start if there is a
16 bit CD-ROM driver loaded from the AUTOEXEC.BAT or CONFIG.SYS.
If you have references to MSCDEX or equivalent drivers then try
removing them from your autoexec.bat and config.sys files.
Windows 95/98 does not generally need these drivers to
work and in most cases will actually perform better without them.
2.6.4 Choppy Movie Performance
If you find that the movie performance is choppy or jerky, try
reducing the Windows 95/98 CD caching by going to the
Start/Settings/Control Panel and double-clicking the System applet.
In the System Properties dialog, click the Performance tab and then
click the File System button. From the File System Properties dialog,
click the CD-ROM tab and note the Supplemental Cache Size setting (so
that you can reset the cache size if need be). Now set the Supplemental
Cache Size to Small. This should have a marked effect on movie performance.
2.6.5 Power Saving Modes
It is possible that your computer loses connection to your ISP due
to long periods of inactivity. Sometimes this is caused by the
sleep mode in your "Power Saving" options. This can cause problems
during game play or when connected to Westwood Online. To avoid
any problems please disable your screen saver or power-saving
modes when running the game.
2.6.6 Periodic Slowdowns
If periodic slowdowns occur while playing Command & Conquer
Tiberian Sun while the CD is being accessed, it is most likely
due to music being played from the CD. If this occurs, please
reinstall Command & Conquer Tiberian Sun and install the music
files onto the hard drive. This will greatly reduce the slowdowns
on CD access.
If periodic slowdowns occur while playing Command & Conquer
Tiberian Sun and the CD is not being accessed please insure that
there are no other applications running during your game session.
This includes anti-virus software.
3. Information
3.1 Battle Clans, Tournaments, and the World Domination Tour
3.1.1 Battle Clans
Pioneered in Tiberian Sun, Battle Clans allow people all over the
world to join together and compete against other groups of players.
Any player of Tiberian Sun can create a Battle Clan.
The process is simple!
Decide what your Battle Clan will be focused on. Do you want a
motto? A flag? A battle philosophy? And most importantly, will
you claim allegiance to GDI or Nod?
Once you have chosen this information for your Clan, go to
http://battleclans.westwood.com/tibsun/ and click on the
"Create Clan" button. This will take you to the Battle Clan
creation screen.
Fill out the information on this screen to set up your Battle Clan.
A few important points: The WOL Login and Password is the account
information for you, the Clan Founder.
Squad Name is your Clan's full name, while the Abbreviation will be
displayed by each member's name in Westwood Online chat rooms.
The Admin password should only be given to those who you wish to
have full administrative access to the Clan. This includes powers
such removing members and chainging the Clan's status.
The Join password should be given to anyone you recruit into the
Clan. This password will need to be entered by the new member
when he or she attempts to join.
Status -- open or closed -- is simply whether or not you are
accepting new members.
If you have a Clan homepage, e-mail address, or ICQ account, then
they can be entered in the respective fields.
Next, your Clan can have a motto. This motto can be viewed by
anyone on the Clan listing page.
After you have successfully created your Clan, you will be taken
to the Battle Clan Flag Creator. Here, simply follow the
instructions on screen to create your personal Clan flag.
Once your Clan is created, you can start recruiting members!
When you recruit a new member, give them the Join password and
direct them to http://battleclans.westwood.com/tibsun/ to browse
the clan list. From this screen they will be able to choose your
clan, enter their Westwood Online information, and click the
Join Clan information.
Note that there is a maximum of 20 players in any Battle Clan.
Administration can be done from the main Battle Clan page by
clicking on the "Clan Administration" button.
If you wish to play a Clan game, make sure that you choose
"BattleClan" when creating a game in Westwood Online.
3.1.2 Tournament Information
Any player can participate in the Firestorm tournaments on Westwood
Online. If you are creating the game, select "Ladder" as the type
on the initial game creation window. If you are joining another
players game, ensure that it is a ladder game by looking at the the
icon displayed by the game channel. If it a trophy, then the results
of the game will affect your tournament ranking.
While on Westwood Online, there are links at the bottom of the screen
that will take you directly to the ladder ranking web page. Clicking
on this button will minimize Firestorm and open the page in your web
browser. Once you have loaded the page, you can view the current
rankings. The results page is updated every few hours so the ranking
you see may not be completely accurate.
Clicking on a players name will allow you to view that players
statistics. From this page you can also view the outcome of every
ladder game that user has played. The information displayed after
clicking on an individual game includes the players in the game,
the outcome, and some statistical information about the battle.
3.1.3 The World Domination Tour
The World Domination Tour (WDT) feature in Firestorm takes the
battle between GDI and Nod to a whole new level. WDT pits GDI and
Nod players against one another in a multiplayer slugfest to control
either the Northern or European continents. Players will battle in
various contested territories with pre-defined map conditions set
for each territory. At the end of the day, the outcome of the battles
fought in each territory will determine which side controls that
territory. The battle lines between the two sides will push forward
or fall back based on who controls each territory, with new territories
becoming contested. After time, one side will win control of that
continent and the bragging rights for their faction.
The World Domination Tour is available from the mutiplayer menu. As
with any online game, you should have your internet connection active
before clicking the World Domination button. The first time you log
on to the WDT server, you will select which side you wish to fight for
-- GDI or Nod. During subsequent WTD games you will play as the side
you initially chose. Your side selection remains until the start of the
next WTD cycle (which usually last about 2 weeks).
After you have selected your side you will be brought into the current
battle map display. On this map, you can see where the Nod, GDI,
and contested territories are displayed and you can select which
territory you wish to fight in. Each territory has been set up to
provide a diverse range of games to play. Many of the options have
been predetermined and in most cases you will have to select which
options to battle under. When you move the cursor over any contested
area you will see a listing of the battle conditions set for that map.
The Tech level might be lowered or you will start with less money.
Some contested territories will be harder to take over than most,
so look over this information before jumping into any game. When
you move the cursor over any GDI or Nod territory you will see how
the rest of the world is surviving.
3.2 Westwood Online
Westwood Online is Westwood's online gaming service. It allows people all
over the world to compete head-to-head at no charge. Tiberian Sun: Firestorm
is compatible with Westwood Online and allows for play against multiple human
or computer opponents via the Internet.
Selecting Internet on the Multiplayer Game menu will take you to the Westwood
Online (WOL) login screen. If you already have a WOL account, just type in your
nickname and password and click OK to jump online.
If you don't have an account, you can create one by clicking on New Account and
following the on-screen instructions. To return to the Multiplayer menu, click Cancel.
If you have never played WOL before, you must create a user account before you
can play. Click New Account and you will begin the process of getting online to
play. Once you have connected to Westwood, you will need to answer a few
questions before an account can be created for you.
If all goes well with the account creation, the program will attempt to connect
to WOL and the game lobby. If the program has any difficulty establishing a
connection to the server, a message will pop up outlining the problem it has
encountered. For more information on potential problems, please refer to the
Troubleshooting section of the Firestorm reference guide.
Once you have established a connection to WOL, you will be presented with the
WOL Lobby Screen. On this screen you can perform many different functions,
such as joining a game, creating a new game, chatting with other players,
finding or paging other players and viewing the tournament ladder.
The left side of the Chat Screen is the chat window for incoming and outgoing
chat messages. As people type, their messages appear in the chat windows,
formatted as their name followed by the message they typed. To send a message,
simply type it on the input line and press the enter key. To call attention to
an outgoing message, you can click the action button on the right side. This
will post the message in a different color to highlight its importance. To
direct a message to a specific person or list of people, you can click multiple
names from the user list on the lower right of the screen.
For additional information on the operation and capabilities of Westwood Online,
please refer to the Firestorm Reference Guide.
3.2.1 Game Update Information
Command & Conquer Tiberian Sun contains an auto-updating feature.
Updated versions of the game will be announced to you when playing
Command & Conquer Tiberian Sun on Westwood Online. When an updated
version of the game is available you will be able to receive it and
automatically have it installed, if you wish. If you do not intend
to play Command & Conquer Tiberian Sun on Westwood Online then
please check HTTP://www.westwood.com for update information.
4. Gameplay Issues
Engineers can be placed in Guard mode, like any other unit. When in
guard mode, engineers automatically heal any nearby player owned
structures that are damaged into the red or capture nearby enemy buildings.
5. Revision History
Changes in V. 2.0
-------------------
- Tiberian Sun: Firestorm
Changes in V. 1.17a
-------------------
- Fixed bug where buildings could be built in arbitrary
locations.
Changes in V. 1.17
------------------
- Fix for possible disconnect or packet received too late
condition at the end of a multiplayer game.
- New 'Multi Engineer' option for multiplayer games gives
Red Alert style engineer behavior to address engineer rush
concerns.
- Fix for a bug that caused internal errors or reconnection
errors during multiplayer games.
- Railgun force fire no longer damages buildings multiple
times.
- Server list no longer displays duplicate servers.
Changes in V. 1.16a.1
---------------------
- Fixed bug where harvester truce could be on in a skirmish game.
- Tweak to improve unit response time at the start of the game.
- If the host of an internet game is using a modified or user
created map, the guests will now get a warning message instead
of just a blank preview.
- Fix for occasional 'Packet received too late' or 'Reconnection
error' at the end of an internet game.
- Fix for possible 'Packet received too late' or 'Reconnection
error' when playing a LAN game right after playing an internet game.
- Fix for bug which would allow mixed game versions to start a
LAN game with subsequent bad behavior.
- Fix for a bug where the player could get stuck in building
placement mode if they lost their last construction yard.
- A new "game speed" slider on Internet Game setup screen. This
allows players to set the initial game speed. A game speed
slider has also been added to the in-game options top level so
that it is easier to access.
- An improved game setup screen layout (Random map is now a
button under multiplay map).
- The map select screen now includes a new map preview.
- A new game-latency tolerance setting in the game options screen
allows players to increase the tolerance of network latency on
laggy connections.
- New granularity of game speed slider (now has a 45 fps setting).
The slider now has the following settings in Internet multiplay.
15 fps (middle) 20 fps (default) 30 fps 45 fps (new) 60 fps (max).
- Advanced code to evaluate and manipulate slow or high latency
connections. The game now uses the ping times from the lobby/game
options screen to set up multiplayer timing values for the game. You
should notice that the game runs faster at the start of the game (if
you have a good connection) than it used to.
- New code to reduce bandwidth used when game speed is set to 30
fps (one notch above the default) or above.
- Generally reduced bandwidth in multiplayer game. Combined with the
above feature, the game now consumes significantly less network
bandwidth compared to earlier versions.
- Out of sync due to certain turrets is fixed.
- Fixed a crash in modem disconnect code after playing a game.
- New "locale" setting on login dialog so that you can set your
geographic location. This will eventually be used in a future new
feature on our web site and in the tournament ladders.
- New server select dialog. Many players were not aware that they
could change the Westwood Online server to which they were initially
connected. To address this, we have inserted a "select server" dialog
immediately after the login dialog. The game remembers if you change
the default and will select that server as default for subsequent logins.
- New "short game" option added. This mode results in a loss when all
buildings are lost and leads to a more decisive result when a shorter
game is desired. The MCV counts as a building for game over purposes.
- Up to 32 nicknames can be now stored on the login dialog box.
- Immediate feedback when giving a move order in multiplayer.
- Added harvester logic to allow redirection to an alternative refinery.
- Added notification to other players when game speed or latency settings
are changed.
- Added packet CRC check in Internet and network games to address
problems some users were experiencing with packet corruption with some
types of network card. (We have not been able to repeat this internally,
but RealTek cards seem to be common culprits.)
Changes in V. 1.13
------------------
- Nod Artillery:Rate of fire decreased
Damage decreased, approximately 20%
Less effective against infantry
- Nod SAM site: Power requirements are now double.
- GDI Disc throwers: Disc throwers now explode when killed
and damage any nearby units.
- Concrete and Firestorm walls: These walls now build like
laser fences. If you place one wall section and then
place a second, a line is drawn indicating that a wall
segment will be built between the two sections. You are
only charged for the cost of the end pieces of the wall,
not the connecting pieces. Also, walls can be sold but
you will not receive money for sold sections.
Note: If there is an obstacle such as a unit or structure
that appears between the sections during placement, the
two sections will not connect.
- Structures cannot be built off of laser fence posts.
- If you wall your MCV in and undeploy it, it no longer
disappears.
- Holding down 'X' (scatter) key or any other keyboard
'event' generating command causes disconnect in modem or
dialup internet game.
- Hunter Seeker code prioritizes targets that could affect
end-game situations in multiplayer.
- When harvester truce is enabled, hunter-seekers will no
longer destroy harvesters.
- Trainer programs can no longer cheat to unshroud the map.
- Trainer programs cannot be used to disable Fog of War
during a game where Fog of War has been enabled.
- When the message 'Computer has been defeated' is printed
when an AI loses, the message is printed in the color that
matches the AI's units.
- The crash caused when an engineer captures a construction
yard while the building placement cursor is active is fixed.
- Banshees can now fire on enemy units or force-fire on the
ground within the area of effect of a stealth generator.
- When ordering air units to travel to the top few spaces of
a map where there is a lot of water, aircraft now land on
the nearest spot of dry land rather than directly on the water.
- The Firestorm defense no longer stays up indefinitely when
power goes low.
- The crash when destroying a vein hole monster has been fixed.
This crash usually only happened after an extended period of
gameplay once the vein hole monster has been killed.
- The game can now run from any valid CD drive, not just the one
with the first drive letter.
- French and German sidebar text no longer overflows onto
sidebar icons.
- Ping meters are no longer partially covered by the scrollbars
in the WOL lobby.
- Find game dialog has been sped up.
- Occasionally when joining a full game channel an incorrect
error message was displayed in your message window. This
no longer happens.
_________________________________________________________________________
Still having problems? If none of the above information has helped and
you are still unable to successfully run Tiberian Sun: Firestorm, then you
can send e-mail to tshelp@westwood.com to request technical support.
All information included herein is (c) 1999 & 2000, Electronic Arts